A spellbinding message is an excellent investment for anyone hosting a vacation rental. A well-detailed check out Airbnb message improves your guests’ experience, prompting better reviews and returns. However, the catch is how to create an excellent check out Airbnb message. Observing the following elements will come in handy.
You should send an Airbnb message to your guests reminding them of their checkout. Do this the day before the scheduled checkout. This will help remind them in case they have forgotten their checkout time. It will also make them aware of any requests you might have for checkout.
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- Message in the morning
A checkout message in the morning serves various purposes. First, it ensures that the guests understand what to expect, meaning that they will be ready to move out by a particular time. They will also feel appreciated, and their stay will seem valued.
In addition, it is vital to confirm with your cleaners to ensure that they are ready to start cleaning once the guests leave. The message sent to the cleaner must be detailed, providing insights into the best time to clean the place. This way, guests will not feel inconvenienced. You could also invest in cleaning apps, allowing you and your cleaner to monitor the cleaning schedule.
- Flight information
Getting flight information for your guests is vital in improving their experience or their stay with you. This information will help you understand whether the guests might leave before the scheduled time. Suppose their flight delays. In that case, it would help if you stored their items in the condo. Storing them up to 2.00 pm would be a wise move, as it allows the cleaner to get the room ready for the next guest at 3.00 pm.
An example you could use
What to include in an Airbnb check out message
Various elements can help improve your Airbnb checkout message. Including the following aspects will help ensure that the message is well-detailed.
- Checkout time: Including the checkout time will help avoid inconveniences. This aspect will allow the host and the guest to manage their time better. Ensure that the checkout time is significantly convenient for you, as you need enough time to clean and prepare the condo for the next guest.
- Use of appliances and items: It will be fair to provide detailed instructions on using different machines and items within the house. For instance, you could remind them where to put the dishes, bed sheets, and keys. You will also remind them when to switch off the AC or heater, cushioning you against exorbitant electricity bills.
- Helpful hints: Your guests look forward to an immersive experience when staying with you. Offering them tips will significantly improve their experience. Usually, it would be best to provide them with a list of nearby attractions, social amenities, and entertainment zones. This way, they can have fun while in town. It will also be easier for them to maneuver.
- Suggestions: Welcoming views and suggestions from your guests will help you improve your service in the long run. Usually, it would help if you provided a platform to leave reviews and recommendations, including notes in the suggestion box.
If check-in or checkout times aren’t specified in the listing description, then the default check-in time is 3:00 PM and checkout is 11:00 AM (local time), unless otherwise noted by the host.
Anything we should improve
Let guests feel that their input matters a lot. Allow them to be as expressive as possible. For this reason, ensure that you leave room for reviews and tips. For example, some guests might suggest that you buy particular items in the house. Ensure that you buy them immediately if they are inexpensive. Alternatively, you could include them in your future expenses if they are a little costly. A perfect check out Airbnb message will help improve your reviews and clientele. However, you must write an informational and detailed piece to achieve this. The insights above will help.
Do hosts review guests on Airbnb?
Airbnb has a two-sided review system whereby hosts can review guests, and likewise, guests have the opportunity to review their hosts. As a host, you are encouraged to leave a review of your guests for the good of the community.
Learn how to make a great first impression. Check out our tips for a good welcoming message here!